Privacy Policy

Privacy Policy for DtW 

Effective Date: {{updatedAt}} 

DtW ("we," "us," "our") respects your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and share your personal data when you visit or use [Website URL] (the "Platform"). 

1. Data Controller 

The data controller responsible for processing your personal data is: 

DtW 

Address: {{address}} 

Email: {{contactEmail}} 

Phone: {{contactPhone}} 

2. Personal Data We Collect 

We collect the following types of personal data: 

a. Information You Provide Directly: 

1. Account Information: Name, email address, billing and shipping addresses, and phone number. 
2. Payment Information: Payment card details and billing information, collected through secure third-party payment processors. 
3. Communication: Any messages or content shared when contacting customer support or interacting with our services. 

b. Information Collected Automatically: 

1. Usage Data: Information about your activity on the Platform, including pages viewed, clicks, and browsing habits. 
2. Device Information: IP address, browser type, device type, operating system, and other technical information. 
3. Cookies: We use cookies and similar technologies to collect information. See our [Cookies Policy] for more information.

c. Information from Third Parties: 

1. Social Media: If you log in through social media accounts, we may receive information from those accounts (e.g., profile name, email address). 

3. How We Use Your Personal Data 

We use your personal data for the following purposes: 

1. To Provide Our Services: Manage your account, process orders, deliver products, and provide customer support. 
2. To Improve Our Platform: Analyze usage data and conduct research to enhance our services. 
3. To Communicate with You: Send you information about your orders, changes to our services, marketing messages (if you have opted in), and important notices. 
4. To Comply with Legal Obligations: Meet our legal obligations, such as tax laws and GDPR requirements. 

4. Legal Basis for Processing Personal Data (EU Users) 

If you are located in the EU, our legal bases for processing your personal data include: 

1. Performance of a Contract: Processing your data to fulfill orders and provide our services. 
2. Consent: When you have given us consent to use your personal data (e.g., for marketing purposes). 
3. Legitimate Interests: To improve our services, prevent fraud, or ensure network security. 
4. Legal Obligation: To comply with applicable laws and regulations. 

5. Sharing Your Personal Data 

We do not sell your personal data. We may share your personal data with: 

1. Service Providers: Third-party vendors who assist with services such as payment processing, data analysis, email delivery, and customer support. 
2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner. 
3. Legal Requirements: If required by law, regulation, or legal process, or to protect our rights. 

6. International Data Transfers 

Your personal data may be transferred to, and processed in, countries outside of the EU/EEA. When we transfer data internationally, we ensure an adequate level of protection through methods such as: 

1. EU Standard Contractual Clauses. 
2. Data Processing Agreements with our service providers to ensure compliance with privacy regulations. 

7. Data Retention 

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you close your account, we will delete or anonymize your data unless we need to retain it for legal purposes. 

8. Your Rights 

If you are located in the EU, you have the following rights under GDPR: 

1. Access: Request a copy of the personal data we hold about you. 
2. Rectification: Request that we correct any inaccuracies in your personal data. 
3. Erasure ("Right to be Forgotten"): Request the deletion of your personal data. 
4. Restriction of Processing: Request that we restrict the processing of your data under certain circumstances. 
5. Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format. 
6. Object: Object to the processing of your personal data based on legitimate interests. 
7. Withdraw Consent: If we rely on your consent, you may withdraw it at any time. 

California Residents under the CCPA have the right to: 

1. Request Information about the categories of personal information we collect and how we use it. 
2. Request Deletion of your personal information. 
3. Opt-Out of the sale of personal information (Note: We do not sell your personal information). 

To exercise any of these rights, please contact us at {{contactEmail}}. 

9. Security 

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include secure servers, encryption, and restricted access to data. 

10. Cookies 

We use cookies to enhance your experience on our Platform. For detailed information, please refer to our Cookies Policy. 

11. Third-Party Websites 

Our Platform may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies. 

12. Changes to This Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes via email or by posting a notice on the Platform. The "Effective Date" at the top of this policy indicates when it was last revised. 

13. Contact Us 

If you have any questions or concerns about our privacy practices, please contact us: 

DtW 

Address: {{address}} 

Email: {{contactEmail}} 

Phone: {{contactPhone}} 

Thank you for trusting DtW with your personal information.