Terms and Conditions Template for Online Shops
Last updated: {{updatedAt}}
1. Introduction and Definitions
Welcome to DtW! These Terms and Conditions ("Terms") govern your use of our website and services provided by DtW, with our principal address at {{address}}. By accessing or using our store, you agree to be bound by these Terms.
Definitions
- "We", "Us", "Our" refer to DtW, the operator of this e-commerce store.
- "Customer", "You" refers to any individual or entity purchasing products or services from DtW.
- "Website" refers to dtw-eeswbu.apthework.com, including all associated features and services offered by DtW.
These Terms apply globally, and we are committed to complying with applicable local laws, including those that apply within the European Union.
2. User Eligibility
By accessing or purchasing from DtW, you confirm that:
- You are at least 18 years of age or have reached the legal age of majority in your jurisdiction.
- You are fully capable of entering into a legally binding agreement.
Our website and services are intended solely for individuals who are capable of forming legally binding contracts under applicable law. By using this site, you agree that you meet these requirements.
3. Contractual Relationship
By creating an account or placing an order, you enter into a legally binding agreement with DtW in accordance with these Terms.
- Account Creation: To place an order, you may need to create an account with us. You are responsible for maintaining the confidentiality of your login information and ensuring all the details you provide are accurate.
- Acceptance of Terms: By registering for an account or making a purchase, you agree to comply with these Terms. We may update these Terms from time to time, and you will be notified of any changes. Continued use of our services after changes are made indicates your acceptance of the updated Terms.
- Order Cancellation: We reserve the right to cancel orders for any reason, including incorrect pricing or stock unavailability. In such cases, you will be informed promptly, and any payment made will be refunded.
4. User Obligations
Customers of DtW are responsible for:
- Compliance with Laws: You agree to use our website in compliance with all applicable local, national, and international laws.
- Information Accuracy: You must provide accurate and up-to-date information during account creation and checkout. If there are any changes to the information provided, it is your responsibility to update them.
- Order Fulfillment: We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur, and in such cases, DtW reserves the right to cancel any orders where incorrect information was presented, without liability to the customer.
5. Products and Services Offered
Product Listings
We offer a wide range of products. Each product is described to the best of our ability, including its key characteristics, pricing, and availability. While we make every effort to be as accurate as possible, we do not warrant that product descriptions or other content are error-free.
Order Fulfillment and Cancellation
- Pricing and Availability: Prices listed on our website are subject to change without notice. In the event that a product is listed at an incorrect price due to an error, we reserve the right to refuse or cancel any orders placed for the product at the incorrect price. If your order is canceled, we will promptly notify you, and any payments made will be refunded in full.
- Out-of-Stock Products: In case an item is out of stock after an order is placed, DtW reserves the right to cancel the order and refund the payment. We shall not be liable for any damages resulting from such cancellations.
Returns and Right of Withdrawal
For customers residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the goods. This does not apply to:
- Custom-made or personalized products.
- Perishable goods or products that are not suitable for return for health and hygiene reasons once opened.
If you wish to exercise this right, please contact us at {{contactEmail}} for further instructions.
Liability Disclaimer
- DtW is not liable for any damages resulting from improper use of our products, errors in product listings, or external content linked to our website.
- In cases of incorrect pricing or product unavailability, DtW reserves the right to cancel orders without liability. Any payments made will be refunded in accordance with our cancellation policy.
GDPR Compliance
We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) for our customers in the European Union. We only collect data necessary for fulfilling your order and providing you with our services.
- Data Security: Your personal data is securely stored and protected against unauthorized access, alteration, and disclosure.
- Data Rights: You have the right to access, rectify, or delete your personal data at any time. If you have any questions regarding how we process your data or wish to exercise your rights, please contact us at {{contactEmail}}.
6. Contact Information
If you have any questions about these Terms or wish to contact us for any reason, please reach out to us at:
- Email: {{contactEmail}}
- Address: {{address}}
We appreciate your business and will do our best to provide an enjoyable shopping experience!
Notes:
- Customers are encouraged to contact us for further clarifications on any of these terms.
- We reserve the right to modify these Terms without prior notice, and any changes will be effective immediately upon posting.